HOSPITALITY MANAGEMENT

Hospitality Management Course at Gurukul National Institute and Management (GNIM)

The Hospitality Management Course at Gurukul National Institute and Management (GNIM) is a comprehensive program designed to equip students with the essential skills and knowledge to excel in the dynamic hospitality industry. This course offers in-depth training in hotel and restaurant management, customer service excellence, event planning, and tourism, preparing students for various roles in the global hospitality sector.

Course Overview:

The Hospitality Management Course at GNIM combines theoretical knowledge with practical experience to provide students with a holistic understanding of the hospitality industry. Whether you are interested in working in hotels, resorts, restaurants, or event management, this course will help you develop the expertise needed to succeed. The curriculum focuses on areas like operations management, guest services, food and beverage management, and marketing within the hospitality industry.

Course Duration:

• Duration: 1 year to 2 years (depending on the program structure)
• Mode of Study: Full-time / Part-time options available

Eligibility Criteria:

• Minimum qualification: 10th or equivalent from any stream
• A passion for the hospitality industry, customer service, and tourism

Course Curriculum:

The Hospitality Management Course at GNIM covers a wide range of subjects, ensuring that students are well-equipped to take on leadership roles in the hospitality industry. Key topics include:

1. Introduction to Hospitality Industry

• Overview of the hospitality industry and its segments
• The role of hospitality managers and staff in service delivery
• Career opportunities in hospitality and tourism

2. Hotel and Restaurant Management

• Operations and management of hotel front desk, rooms, and services
• Managing hotel housekeeping, food services, and event planning
• Restaurant management and efficient food and beverage operations

3. Customer Service Excellence

• The importance of customer service in hospitality
• Handling guest complaints and feedback effectively
• Building lasting relationships with guests and clients

4. Food and Beverage Management

• Food production and service in the hospitality industry
• Menu planning, costing, and pricing
• Managing restaurant operations, including inventory control, service standards, and quality assurance

5. Event Management and Banquet Operations

• Planning and organizing events, conferences, and banquets
• Event coordination and logistics
• Budgeting, guest handling, and post-event evaluations

6. Housekeeping and Facilities Management

• Managing housekeeping operations in hotels and resorts
• Maintaining high cleanliness standards and guest satisfaction
• Handling hotel supplies and ensuring efficient facility management

7. Hospitality Marketing and Sales

• Marketing strategies for hospitality businesses
• Digital marketing, advertising, and promoting hospitality services
• Sales techniques for increasing revenue and attracting guests

8. Financial Management in Hospitality

• Budgeting and financial planning for hotels and restaurants
• Understanding profit margins, cost control, and pricing strategies
• Financial reporting and analysis for hospitality businesses

9. Hospitality Law and Ethics

• Legal issues and regulations in the hospitality industry
• Understanding contracts, labor laws, and customer rights
• Ethical decision-making and responsibility in hospitality operations

10. Tourism and Travel Management

• The role of tourism in the hospitality industry
• Understanding travel management, tour operations, and tourist destinations
• Handling travel agencies, bookings, and transportation logistics

Certification:

Upon successful completion of the course, students will receive a Hospitality Management Certification from Gurukul National Institute and Management (GNIM). This certification is recognized in the hospitality and tourism industry and opens up numerous career opportunities.

Career Opportunities:

Graduates of the Hospitality Management Course can pursue exciting careers in a wide range of sectors, including hotels, resorts, restaurants, cruise lines, event management companies, and more. Career roles include:

• Hotel Manager
• Restaurant Manager
• Event Planner / Coordinator
• Guest Services Manager
• Front Office Manager
• Housekeeping Supervisor
• Catering Manager
• Sales and Marketing Executive
• Travel and Tourism Consultant

Why Choose GNIM?

• Comprehensive Curriculum: The course offers a well-rounded education in all aspects of hospitality management, ensuring that students are industry-ready.
• Experienced Faculty: Learn from industry experts with years of experience in hospitality management, customer service, and operations.
• Practical Training: Students gain hands-on experience through internships, industry visits, and real-time projects in hospitality establishments.
• Modern Facilities: GNIM offers state-of-the-art training facilities, including mock hotel rooms, kitchens, and hospitality labs to simulate real-world environments.
• Job Placement Support: We provide placement assistance, helping students secure internships and full-time roles in top hospitality businesses globally.

Apply Online: Fill out the application form available on our website: www.gnim.org

For more details and to enroll, contact us at 033-6902-9692 or info@gnim.org