RECEPTIONIST

Receptionist Course at Gurukul National Institute and Management (GNIM)

At Gurukul National Institute and Management (GNIM), we offer a specialized Receptionist Course that aims to prepare students for a successful career in front office management, customer service, and office administration. This program is designed for individuals who wish to work in corporate offices, hospitality sectors, healthcare facilities, and other customer-facing industries.

Course Duration:

• Duration: 6 months to 2 years (depending on the format and schedule)
• Mode of Study: Full-time and Part-time options available to accommodate working professionals

Eligibility Criteria:

• Minimum qualification: 10th or equivalent from any stream
• A keen interest in communication, media, and public relations
• Strong written and verbal communication skills

Course Content:

• Introduction to Receptionist Duties: Understanding the primary role of a receptionist in various industries.
• Front Desk Operations: Key responsibilities, such as managing appointments, client check-ins, and handling customer queries.
• Effective Communication Skills: Mastering telephone etiquette, email correspondence, and face-to-face communication with clients and visitors.
• Customer Service Excellence: Techniques to handle difficult customers, resolve complaints, and ensure a positive customer experience.
• Time Management and Multitasking: Managing multiple tasks efficiently in a fast-paced environment.
• Professional Grooming and Etiquette: Learning the importance of appearance, behavior, and communication in a professional setting.
• Basic Office Management: Managing office supplies, booking appointments, and coordinating meetings.
• Computer Skills: Proficiency in using office software like MS Word, Excel, and other relevant applications.

Career Opportunities:

Upon completion of this course, students will be equipped to handle a variety of roles including:

• Receptionist
• Front Desk Executive
• Office Assistant
• Customer Support Representative
• Administrative Assistant

Certification:

Students will receive a Certificate of Completion that is recognized in the industry, enhancing their job prospects in front-office and customer service roles.

Why Choose GNIM?

• Industry-Experienced Trainers: Our expert faculty members bring valuable real-world insights into the classroom.
• Practical Training: Emphasis on hands-on experience to ensure students are job-ready upon course completion.
• Job Placement Assistance: We provide guidance and support for job placements in top companies.

Enroll in GNIM’s Receptionist Course today and take the first step towards a rewarding career in office management and customer service!

For more information or to register, please contact us at:

• Phone: 033-6902-9692
• Email: info@gnim.org
• Website: www.gnim.org